First of all, it is very important that you have an idea of how you want to use the shift schedule. For example, whether or not you want to allow employees to take open shifts or if they only should be able to request a shift.
When and how to best use open shifts
To best utilize the use of open shifts you should first establish whether or not you want to post open shifts and if you want employees to be able to take the shifts or if they should only be able request them. This feature is probably most useful for organisations with irregular schedules, many part-time employees and need for flexibility.
To ensure that the employees are aware of open shifts it may be a good idea to make use of some of the social features on Ziik. You could for example create a group for open shifts/shift swapping where people can be informed about the possibility of taking a shift.
Save administration time by using templates
If your organisation has a reoccurring weekly schedule you can save a lot of time by saving a week as a template and applying it to the coming week. The best part is that it does not have to be totally the same, you can apply a template to set the backbone and then simply make adjustment to that frame. This will save you plenty of time setting the schedule.
Furthermore, you can save several different templates, allowing you to have custom templates for different circumstances. You could for example have one for the Christmas season and one for Easter in addition to your weekly schedule.
Integrations with other shift scheduling systems
If you are using a separate shift scheduling system that is working well we would happily try to integrate that service into Ziik. We have an open API and are open to all possible integrations that we see can make the overall service better for our customers.