There are many different ways to engage employees through Ziik, some are easier than other, which is why below we list 5 useful tips on how to maximise the engagement of some features.
Groups are a key ingredient in Ziik in order to be able to have free flowing information from all part of the hierarchy. Anybody can create, add and join groups and therefore it is an important tool to allow internal branding to grow. Since groups are voluntary it can be used to create a company wide group where even all ranks are able to share their thoughts, ideas, news and happenings. This means that anybody can create and reach out to everybody who chooses to become a member of the group.
A few more example of great usage would be to create project groups, sales groups, bug report groups, a HR group or a shift swap group. It is a great tool to replace such communication channels as Facebook and WhatsApp.
Below is an example of a group created that enhances the communication with a clear purpose.
Another great feature of the group is that you can hide the group and members only can see what is going on within the group, this means that nobody else will have access to the group. When even the administrator of the company do not have access, you create a safe feeling of using the feature and in return all communication stays within Ziik.
2. News Feed
The news feed is an amazing tool to enhance the communication within the company, this due to a couple of reasons. Firstly, you are able to send out information or news that requires a read confirmation. Imagine that instead of sending out a massive email you are able through 3-4 clicks to send the information out, the receivers gets a push notification on their mobile devices and they actually have to confirm that they have read the given information. There should never be a worry that information has not been seen or lost after that.
Below is a picture of the sender and receiver of such a message and in this case the respondent used the mobile application.
Secondly, you can use the application to send company wide news or information, maybe it is a Merry Christmas message from the CEO or there are new rules regarding HR, or a new training handbook has been created. Whatever information that is sent, everybody will be able to pick up on it, like it, and comment on it. Remember that sometimes people don't comment on a public channel, perhaps they are using the chat function or the group function to discuss it further.
Lastly, the news feed function is a tool that can either be sent out specifically to a few people or the entire company, and it is done with a couple of clicks after selecting units and user types. When information is easily accessible and easily sent out, it increases the chances that it will be used, i.e the easier it is to use, the more likely it is to be used.
Calendar is one of the best tool to engage the employees in real time instead of online. The activities can be used for both pleasure and business and is also built with a hierarchy system.
Business orientated, calendar can be created to be used as both reminders but also appointment booking. Since it is built through our hierarchy system, information can therefore be shared with everyone or those that the matter concerns.
Such examples can be that you can create your monthly meetings and put it on recurring so it occurs each month on the same day or you could potentially set reminders of important activities happening that day for yourself, or your team.
Socially, the activities can be used to create a better internal environment and internal branding through events and workshops.
A classic activity would be to create an after-work and share it with all staff or specific staff. If you truly want to be heard you can easily use the previous tool of sending out a news post with reading confirmation to make sure that everybody is aware of the upcoming event.
A strong internal branding can be built through a combination of a workshop and a social event. When you want to engage employees there has to be a purpose to it, and sometimes you can combine business with pleasure. In this case an example could be that you invite store managers to a workshop within a selected area to then finish the night with a dinner out or bowling.
After or during such an event a post in the news feed showing the "great times" or "team spirit" can be used to further engage and inspire the rest of the team at your company.
Furthermore, you can upload the workshop file under documents and post in the news feed that it is available if anybody needs a recap on it.
The chat is a general tool to keep in touch with each other throughout the company organisation. The chat can be used to send files, pictures, videos or simple messages to one each other. A key feature to the chat is that it is confidential and anything written between two persons, stays between those 2 persons. This can be important information to tell all employees in order to create a trusted and used service within the company.
The last key feature of the chat is the ability to delete any messages at any time, this is something that is not possible on other services. The deleted message disappears from both sender and receiver.
5. Shift Schedule
There are two great tips of how to use the shift schedule outside of using it for shifts or as a template for upcoming shifts.
The first tip is to allow access to employees throughout the company to add their own schedule if they are on a monthly pay. Then, depending on the company you can set up some goals for the use of the schedule, an example could be to set up times in the schedule when you are "busy" or on a location site in e.g. a meeting, projects or similarities. Basically you are letting people know on beforehand that you can not be reached at these hours of the day. You can also use it primarily for part-timers or interns to let everybody know when they are at the office. This way you can keep track of employee movement as well as employees can keep track on each other.
Part-time staff members.
The second tip would be to companies that are handling projects, clients, work from home or contractors. In these cases the schedule can be used to tell people where you are if you are not in the office. You could potentially write a note on the hours you are spending at XYZ and by doing so allowing people to see where you are and where to get in contact with you if necessary. This, also allows the office to record the amount of hours spent on a project or away from the office by clicking the "reporting" button.
If you want a further deeper understanding of How and when to best use Groups, How to get the most out of the Calendar, and How to use the News Feed most effectively then have a look at the best practice guides by clicking their names in this sentence.