The statistics module is a desktop exclusive feature which is available to users with permission to create, edit, and delete other users. As a user who is permitted to do so you will be able to review the level of activity for your own unit and its sub units. You will find the statistics module in the left side-bar where it will be located beneath the shift schedule and above the handbooks.
There are two main types of statistics available for you to view:
- Site Statistics
- User Statistics
The key difference between these two is that the former are concerned with one or several units as a whole, while the latter provides information on the engagement of individual users. To navigate between them simply use the respective tabs towards the top of your screen.
The first thing you will notice upon opening the statistics module is the large chart displaying the number of comments left on any of the last 30 days. This might sound oddly specific, but do not worry, you can easily customise the graph to display the statistic that you are interested in.
Firstly, you can select the time frame of interest by using the menu above the graph. In terms of the time frame you would like to be shown you can either use a preset or select a specific start and end date.
Secondly, you can decide which unit(s) you would like to see data from. Here you should be aware that you can only select your own units and units below yours. Furthermore, selecting a given unit will automatically select its sub units as well.
Last, but not least, you can choose whether you want to view data regarding engagement or publishing by simply selecting one of the five boxes listed under either headline.
The engagement category includes five parameters which will help you gauge the level of interaction within your Ziik. Ziik collects data about the number of times users...
- commented on posts.
- liked post.
- mentioned others using @mentions.
- responded to read confirmations (this is referred to as "Reads").
- sent messages to each other.
The next section, the publishing section, is concerned with the number of posts published. Ziik specifically collects data about the number of...
- news posts posted.
- debates started.
- events created.
- files shared and uploaded.
- times FAQ entries were viewed.
Total Usage, the third section of site statistics, is focused on how much you and your coworkers use your Ziik intranet. More specifically, it tells you...
- how much space your Ziik is occupying on our servers.
- how many SMS' have been sent in connection with two factor authentication.
- how many users there are in your unit and its sub units.
- how many units there are.
- how large a proportion of users have the smartphone app installed.
Be aware that an important difference between this category and the previous two is that there are no graphs available for it.
Switching to the user statistics, we will now be able to analyse a variety of parameters for individual users within your organisation. Once again, you can choose the time frame and unit(s) that you are interested in by utilising the menu-bar above the list of users.
As soon as you have decided on the above you can view data concerning the following:
- Their name.
- Their status, i.e. whether or not their profile is active.
- The number of posts they have posted.
- The number of comments that they have left.
- The number of likes that they have left.
- The number of posts that they have confirmed.
- The number of messages that they have sent.
- Whether or not they have the smartphone app installed.
Additionally, Ziik can rank your users according to any of these parameters. You simply have to click the column head belonging to the parameter you are interested in and Ziik will do the rest for you.
Now that you have learnt how to use the statistics module a logical next step might be to read more about how to engage your employees through Ziik.
Another article we would like to recommend to you is our article on how to best get a new user started. It also deals with the question of how to engage your users, especially new users.